Last updated: February 21st, 2020
Herein, “the Company” designates Treasured as well as its website www.treasured.ca and the information systems that supports them.
The personal information the Company collects includes:
In order to fully utilize the Services, you will be requested to upload images, audio, and video content regarding your family and family history (the “User Content”). Treasured Inc. offers you the opportunity to build an online interactive 3D Family Museum (the “Family Museum”) populated with your User Content. Once uploaded, the User Content will populate the Family Museum, and you will have the opportunity to view and share the User Content and guest access to the Family Museum. You are at no time required to upload User Content in order to utilize the Website and/or Services; however, you are encouraged to upload User Content in order to fully utilize and enjoy the Services. Once uploaded, User Content remains private to your account and will not be shared publicly or used for any advertising, data mining, or any other purpose other than as required for the provision of the Services. We utilize the best practices within our industry for the storage and protection of your Data and User Content and endeavour at all times to ensure every reasonable precaution is implemented to protect your safety and privacy.
All User Content is subject to our Site Content Standards found in our Terms and Conditions. User Content may be reviewed from time to time by our employees to ensure ongoing compliance with our Site Content Standards. If any User Content is found to be in breach of our Site Content Standards, the User Content at issue will be immediately removed and may be reported to the appropriate legal authorities as deemed necessary in Treasured Inc.’s sole discretion. In such event, you will be notified of the deletion of the User Content and the other recourse implemented by Treasured Inc. in order to protect and preserve its Site Content Standards.
To help us monitor and improve quality, we may collect your computer’s Internet Protocol
(IP) address, browser type, the web page visited before you came to our websites, information you search for on our websites, locale preferences, transactions date and time, operating system information, as well as metadata concerning your Data such as software of origin and typology.
The Company will always seek Customer consent before or at the time that we collect personal information. The Company may collect information about you from a third party if you have consented to that third party to release your information. The Company may also utilize the services of third parties and may receive personal information collected by those third parties in the course of the performance of their services. The Company requires all
third parties to provide confirmation that they are authorized to release your information.
Authorized Disclosure of Data and Information
The Company discloses personally-identifying information and User Content only to its employees, contractors and affiliated organizations that need to know that information to process it on the Company's behalf or to provide the Products and/or Services, and that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of Canada and/or outside your jurisdiction. By using the Company’s Products and/or Services, you consent to the disclosure of the User Content and such information to the Company.
Your personal information and/or the User Content may also be used and disclosed:
Collected Information and Cookies may be used in aggregate form to assess how our Customers use our website, so that our partners may also understand how often people use our Services.
When you contact the Company to obtain support, we may keep a record of your communication to help solve any issues you might be facing and reserve the right to publish it without any way to identify its origin, to help us support other Customers.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets,
your Data and Information may be transferred as part of that transaction. We will notify you via email and a notice on our websites of any change in control or use of your
Data or Information.
We may share aggregated, non-personally identifiable information publicly and with our partners, such as publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our Service.
You may change or withdraw your consent at any time, subject to legal or contractual obligations and reasonable notice by contacting our Privacy Officer in writing. The Company may terminate any services to a Customer immediately if that Customer withdraws their consent.
We will retain your information and User Content for as long as needed to provide you the Services. Once your account is closed, your User Content and Data will be deleted automatically within 30 days. If you wish to cancel your account, you may request the account cancellation by contacting us at email@example.com.
We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions might exist after deletion.
We may share your information with a third-party application with your consent, for example for payment processing. We accept no responsibility or liability in respect of any third party. Please refer to the privacy policies published on any third-party sites which you may access through our site before submitting personal information to them.
complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities to resolve any complaints regarding the transfer of Data and Information that we cannot resolve with our Customers directly.
The security of your Data and User Content is important to us. We follow the generally accepted standards held within our industry to protect the information submitted to us, both during transmission and once we receive it. We store our data on internal, external, and encrypted online servers, protected with firewalls, malware protection, and multiple backup points. However, no method of electronic transmission or storage is 100% secure. Therefore, we cannot and do not guarantee its absolute security. Unless specific contractual arrangements are made with you, the Company may process your Data on a server located outside your jurisdiction.
The Privacy Officer for the Company is Mikita Varabei. Should you have any questions about this policy, including any complaints, you may contact our Privacy Officer at firstname.lastname@example.org. The Treasured Team is committed to providing all the necessary support for member inquiries.
By using the Website and/or providing information to us, you accept and agree to the collection and use of your personal information for the purposes described hereinabove.